Contact GodlyChat
SimuSim · GodlyChat support
Email us for account assistance, billing questions, cancellation, refund requests or feedback. Include “GodlyChat” in the subject so we can direct your message to the right service.
We do not offer an emergency response or a continuously monitored crisis service. If someone is in immediate danger, contact local emergency services or a trusted person nearby.
Help with a payment
Include the email used for your account, payment date, amount and Paystack transaction reference if you have it. Describe what happened, especially if money left your account but access has not appeared.
Do not send your password, full card number, mobile-money PIN or one-time security codes. Avoid paying again while an earlier payment is unresolved.
Open Membership to check a pending payment or stop automatic renewal. Read our Cancellation & Refunds Policy before requesting a refund.
Privacy and account requests
You can download your account data, edit personalization or delete your account from the account menu. Email us if you need help accessing, correcting or removing information. We may need to verify that a request comes from the account holder.
If password recovery email is unavailable, contact support. We will not ask you to share your password, and contacting us does not bypass account ownership checks. See the Privacy Policy.
Report a content concern
Tell us the character, question and relevant passage or response excerpt. Share only the detail needed to explain the problem; remove private information about yourself or others.
For product help before contacting us, try the frequently asked questions.